QUALITY

Built on Standards. Sustained by Commitment.

At Caspian Drilling Company Ltd (CDC), quality is not just a benchmark-it is a business philosophy that defines how we plan, execute, and continuously improve our services. We are committed to delivering offshore drilling services of the highest standard, integrating engineering excellence, operational discipline, and uncompromising customer focus.
Our Quality Management System is certified to ISO 9001:2015 and underpins every function of our organization. It provides a structured, consistent, and efficient framework that enables us to meet and exceed client expectations, adhere to regulatory requirements, and enhance operational efficiency.
What Quality Means to Us:

• Meeting requirements with precision
• Fulfilling customer requirements without compromise
• Constantly identifying opportunities for improvement

Key Elements of Our Quality Commitment:

Customer Satisfaction

We place customer needs at the center of every operation. Whether providing personnel, equipment, or technical solutions, our goal is to deliver safe, efficient, and cost-effective services that build trust and long-term partnerships.

Process Excellence

CDC’s Quality Manual outlines clearly defined policies, processes, and performance expectations. Every operational task is executed with full traceability, documented control, and a commitment to best practices.

Technical Competence

We ensure that our personnel, subcontractors, and support teams are fully trained, certified, and competent to deliver on their responsibilities. Assessments, verifications, and continuous training are integrated into daily operations.

Measurement and Improvement

Quality is not static. We regularly measure our performance through audits, inspections, client feedback, and internal KPIs. Lessons learned are incorporated into future projects, and corrective actions are tracked for closure and effectiveness.

Leadership and Accountability

CDC’s senior management is fully engaged in promoting a culture of quality. From setting annual measurable objectives to allocating resources and empowering teams, leadership plays an active role in ensuring our quality goals are achieved.

Supplier and Contractor Oversight

Quality extends beyond our internal systems to our vendors and contractors. We apply stringent qualification, monitoring, and performance evaluation processes to ensure our entire supply chain aligns with CDC’s quality expectations.

Integrated QHSE Culture

Quality is interwoven with our health, safety, and environmental management systems. We believe that safe and sustainable operations are only achievable when supported by a foundation of consistent, high-quality work.

Through these pillars, we aim to foster a culture of continuous improvement and operational excellence across all levels of the organization. Every individual at CDC-regardless of title or function-is responsible for quality. It is a shared commitment that supports our mission, strengthens our reputation, and ensures the long-term success of our business.
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